Privacy

Introduction

This privacy policy sets out how Fragging Mad uses and protects any information that you give when you use our website. Fragging Mad is committed to ensuring that your personal data is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. Fragging Mad may change this policy at any time by updating this page. you should check this page from time to time to ensure that you are happy with any changes. 

Personal data we collect

We may collect the following information

Personal Data Collected

  • Name

  • Contact Information

  • Address Details

  • Other Information

Why We Collect It

  • To correspond with you appropriately

  • To enable us to contact you regarding your order or visit to our website

  • To enable us to meet contractual obligations if we are providing goods and services

  • Relevant to customer surveys and marketing information

What we do with the information we gather

Fragging Mad require this information to understand your needs, provide you with a better service and in particular

  • To carry out obligations arising from any contracts entered into between you and Fragging Mad

  • To provide you with information about other goods and service we offer that are similar to those you have ordered or enquired about

  • To provide you with information about goods and services we feel may be of interest to you. We will always contact you using email 

  • To notify you of changes to our service

  • To ensure that the content and presentation of the website is relevant and user friendly

  • To direct customers to appropriate products based upon the searches carried out

  • To administer our website and internal operations such as trouble shooting, data analysis, testing, research and statistical survey purposes

  • To allow you to participate in the features of our website

  • As part of our efforts to keep the site safe and secure

  • To measure and understand the effectiveness of advertising we provide to you and to deliver relevant advertising to you

  • To make suggestions or recommendations to you and other site users relating to the goods and services that may interest you

  • For marketing purposes. Please contact (contact@fraggingmad.co.uk) to opt in or out of receiving marketing information

  • For order queries or market research purposes. We may contact you by telephone or email. To opt out of this please contact us (contact@fraggingmad.co.uk)

GDPR

Fragging Mad is committed to ensuring that our website and the information we collect about you meets the requirements of GDPR

We aim to ensure that

  • Only personal information required for the above purposes is collected

  • Your personal information is kept securely 

  • The information is accurate and up to date

  • The information provided is only retained for as long as necessary

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. By accepting the terms and conditions on this website, you agree that we are able to contact you in this way.

You have the right to opt out of this service by ticking boxes prior to registering your private information, or by contacting us at (contact@fraggingmad.co.uk)

Our website contains links to our partners and payment gateways. These sites have their own privacy policies and we cannot accept any responsibility for failures or omissions by our associated partners.

PCI Compliance

Fragging Mad is committed to protecting your personal data including information relating to payment methods you use to pay for goods and services ordered from us. Fragging Mad do not store or record any information relating to credit card information. This includes the long number on the front of the card and the CV2 number on the reverse of the card.

All credit and debit card transactions are processed via our PCI compliant partner site PayPal.

For details of the PCI policies of these websites, please visit PayPal at www.paypal.com.

Cookies

A cookie is a small file that asks permission to be placed on the hard drives of computers. If you agree, the file is added and the cookie helps to analyse web traffic. It allows website applications to respond to you as an individual and will tailor operations to meet your needs based on remembering information about your preferences. Cookies do not give us access to your computer, or any information which you do not choose to share with us. You can opt to decline and block cookies by modifying your browser setting if you prefer. This may however prevent you from enjoying the full functions of our website and you will not be able to log into any account you have registered.

Fragging Mad's use of cookies on the website falls into the following categories. 

  • Session Management - These cookies are essential to enable the use of the website, the manage session information and enables users to log into accounts and navigate through the website

  • Functionability - These cookies allow us to store information that enables us to remember user preferences. They also help to improve user experience while using the Fragging Mad website

  • Tracking - The cookies allow us to monitor how a user landed on our website and to see which method is the most effective 

  • Analysis - These cookies allows us to count the number of visits and how users move around the website. This ensures we are able to monitor and improve services and how our website works

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways

  • Not checking the boxes when prompted, on the website, which services as agreement for us to use your personal information for marketing purposes

  • Contacting us at (contact@fraggingmad.co.uk) If you have already agreed for us to store this information but have changed your mind

  • If you believe information we hold about you to be incomplete or incorrect, please contact us at (contact@fraggingmad.co.uk)

Please be assured that we do not distribute or sell any personal information to third parties unless required to do so by law

You may request the details of any personal information which we hold about you free of charge and can the requested by writing to

Data Protection Manager

Fragging Mad

20-22 Wenlock Road

London

N1 7UG

Email- contact@fraggingmad.co.uk

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© - 2019 Fragging Mad Ltd: Registered in England and Wales (Company Number 11708824)

Registered Office: 20-22 Wenlock Road, London, N1 7GU

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